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Phyllis Horodner-West Palm Beach,FL

Luxury Travel Consultant

"The Treasury" at Petra, Jordan

I've been helping people travel the globe for 25 years and I am thrilled to be told "it was the best trip I ever took!"  I think the key to a great vacation is to find the right "fit" for each traveler, be it the budget, the accommodations, activities or style of travel.  Finding the perfect boutique hotel in Prague or a charming villa in Tuscany, I believe it's important to do the research and put together the trip "you" have in mind. Are you a foodie?  I can recommend a tour of local markets or a walking tour of street foods. Want a combination of sightseeing and down-time? I'll find the tour that's right for you.  I personally love river cruising.  Aboard these modern vessels, you'll experience gourmet dining, personalized service and small-group sightseeing with local experts at each port of call.  Read my blog on the Avalon "Paris to Normandy" trip I took in May and get a taste of why everyone loves river cruising!I love to include fun and active components when we travel.  Zip-lining in Costa Rica, biking in Paris, kayaking in St. Maarten, hiking in Israel - what a great way to experience each new place.  It's my job to make your vacation memorable.Don't know where to start? I can help!  Let's start on your next adventure. 



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My Reviews

12 of 21 people found this review helpful
Great trip, great travel agent!
Phyllis couldn't have been a batter agent for us. We needed to plan our trip rather quickly with a lot of difficult details and she was quick, thorough, and patient during the entire process. And the trip was fantastic! Hotel and excursions were PERFECT!
By  Sgetlan  from  Centerport, NY
Traveled to  Maui Island ~ Hawaii ~ USA
I would recommend this agent to my family and friends

Phyllis Horodner responded:
Thank you, Sue! I was so happy to hear that you loved the hotel, restaurants that were recommended and the tours you did. I appreciate your taking the time to mail the brochures to me, as well. Phyllis

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11 of 19 people found this review helpful
TOTAL PROFESSIONALS
I have known Phyllis and the Eileene's Travel team for over 20 years. I have traveled the globe multiple times and have always used Phyllis and Eileene's to book my travel.

Phyllis has great knowledge of the best air fares available....and and great knowledge of many of the finer hotels in various countries.

There have been a few times where airlines have cancelled flights or have had 'reroutes'....
Phyllis ansswers emails no matter what time zone you are in...and has the ability to make things work out.
Recently....during a major storm here in Florida, my flights were cancelled....with no notice to me by the airline.
Phyllis jumped into action and got us home the same day....and pushed the airline to accommodate us.
She is a jewel in the crown that makes her and Eileenes's my go to travel agency.
By  Jonnypilot  from  Boca Raton
Traveled to  Europe
I would recommend this agent to my family and friends

Phyllis Horodner responded:
Jon, Thank you so much for your excellent recommendation. I enjoy working with you, as well:-) You always take the time to give me useful feedback on the hotels and restaurants you've been to. I look forward to helping you again and again. Phyllis

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10 of 19 people found this review helpful
Great Service + Great Advice = Great Trip!
I just returned from my trip to the D.R. It was an amazing experience thanks to my Travel Agent Phyllis! I booked it on a last minute, spur of the moment next day trip but I was undecided on exactly where I should go to meet my expectations. Phyllis took her time with me, displaying extreme patience as she gathered the necessary information in order for her to assist me in making the right choice. After comparing several options and weighing the pros and cons, we made a decision and now after returning home I can say it was the absolute right decision! I'm already looking forward to booking my next trip with Eileen Travel and working with Phyllis ensures that I will have another exceptional experience. Thanks again Phyllis for your successful effort in making my trip a memorable one. Keep up the great work!
By  Terry G.  from  West Palm Beach, FL
Traveled to  Dominican Republic ~ Caribbean
I would recommend this agent to my family and friends
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9 of 17 people found this review helpful
Should be the travel agent for the elite!
I am 67 years old. The first time I used a travel agent was 45 years ago. Until finding Phyllis Horodner, I was loyal to no one and cared less. Since finding Phyllis I could not imagine using anybody BUT.
She is savvy, bright, and professional. She listens and cares about what you want or need. She works quickly and goes above and beyond the norm. I consider myself extraordinarily lucky that I found her.
By  Leasie  from  Kingston
Traveled to  Bend ~ Oregon ~ USA
I would recommend this agent to my family and friends

Phyllis Horodner responded:
Leasie, Thank you so much for your wonderful review! I'm really touched by your kind words. Looking forward to helping you with your next trip. Sincerely, Phyllis

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8 of 15 people found this review helpful
Italy 2017 Trip
Phyllis was super professional, gave us options and basically knew exactly our taste!
By  Maria Ross  from  Palm Beach Gardens, Florida
Traveled to  Italy ~ Europe
I would recommend this agent to my family and friends

Phyllis Horodner responded:
Maria, Thank you for taking the time to leave a review. I appreciate it! Phyllis Eileens Travel

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Destination Expert:

  • Europe
  • Israel
  • Alaska
  • Australia & New Zealand
  • Costa Rica

Travel Specialist:

  • Escorted Tours
  • River Cruises
  • Cruises
  • Luxury Cruises
  • Spa & Fitness

Top Travel Partners:

  • Avalon Waterways
  • Princess Cruises®
  • GOGO Vacations
  • Insight Vacations
  • TravelBound

Certifications/Awards:

  • Princess Expert
  • Monograms Booking Agent
  • Avalon Waterways River Cruise Specialist
  • Globus Tour Expert
  • Marriott Specialist

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Industry Affiliations:

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