(11 Reviews)
100% Recommended

Phyllis Horodner

West Palm Beach, FL

Luxury Travel & River Cruising Consultant

Helping my customers experience the world via Land, Ocean and River, has been my passion for 25 years! Finding the perfect boutique hotel in Prague, a charming villa in Tuscany or the best River Cruise in historic Europe, I believe it's important that I match you to the best product, suited to your taste and budget. Let's start on your next adventure!

My Travel Specialties

Avalon Waterways Specialist

Everyone love river cruising, and with good reason. Small vessels that dock right in town at many of the ports of call, personalized service, great food, total immersion into the culture and sights of Europe's iconic regions-these are just a few of the many advantages river cruising provides. Avalon...
Read more from my Avalon Waterways Specialist bio.

Avalon River Cruises

France River Cruise

To complete my certification as an Avalon River Specialist, I chose the Paris to Normandy cruise.  With a few extra days in Paris, it was the most relaxing and perfect way to see the beautiful towns along the Seine up to the Normandy beaches.

Here are a few highlights:

Read more from my France River Cruise bio.

Cruising the Seine on Avalon's Tapestry II

Luxury Travel Consultant

I've been helping people travel the globe for 25 years and I am thrilled to be told "it was the best trip I ever took!"  I think the key to a great vacation is to find the right "fit" for each traveler, be it the budget, the accommodations, activities or style of travel.  Finding the perfect boutique...
Read more from my Luxury Travel Consultant bio.

"The Treasury" at Petra, Jordan

My Travel Albums

Avalon "Paris to Normandy" aboard the Tapestry II
The Church of St. Joan of Arc, Rouen France

Customer Testimonials

Wonderful River Cruise

Just returned from the Avalon cruise on the Seine River. The trip far exceeded our expectations. We can’t thank you enough for your guidance and suggestions. The ship was beautiful, the accommodations superb, the staff and crew were exceptional. The tours were fantastic. We would recommend this trip to anyone. You opened up a whole new way too travel for us both.
John and Jane M. Harwich Mass.

My Reviews

29 of 50 people found this review helpful
Great trip, great travel agent!
Phyllis couldn't have been a batter agent for us. We needed to plan our trip rather quickly with a lot of difficult details and she was quick, thorough, and patient during the entire process. And the trip was fantastic! Hotel and excursions were PERFECT!
By  Sgetlan  from  Centerport, NY
Traveled to  Maui Island ~ Hawaii ~ USA
I would recommend this agent to my family and friends

Phyllis Horodner responded:
Thank you, Sue! I was so happy to hear that you loved the hotel, restaurants that were recommended and the tours you did. I appreciate your taking the time to mail the brochures to me, as well. Phyllis

Was this review helpful to you? YES | NO
24 of 40 people found this review helpful
Italy 2017 Trip
Phyllis was super professional, gave us options and basically knew exactly our taste!
By  Maria Ross  from  Palm Beach Gardens, Florida
Traveled to  Italy ~ Europe
I would recommend this agent to my family and friends

Phyllis Horodner responded:
Maria, Thank you for taking the time to leave a review. I appreciate it! Phyllis Eileens Travel

Was this review helpful to you? YES | NO
27 of 48 people found this review helpful
I have known Phyllis and the Eileene's Travel team for over 20 years. I have traveled the globe multiple times and have always used Phyllis and Eileene's to book my travel.

Phyllis has great knowledge of the best air fares available....and and great knowledge of many of the finer hotels in various countries.

There have been a few times where airlines have cancelled flights or have had 'reroutes'....
Phyllis ansswers emails no matter what time zone you are in...and has the ability to make things work out.
Recently....during a major storm here in Florida, my flights were cancelled....with no notice to me by the airline.
Phyllis jumped into action and got us home the same day....and pushed the airline to accommodate us.
She is a jewel in the crown that makes her and Eileenes's my go to travel agency.
By  Jonnypilot  from  Boca Raton
Traveled to  Europe
I would recommend this agent to my family and friends

Phyllis Horodner responded:
Jon, Thank you so much for your excellent recommendation. I enjoy working with you, as well:-) You always take the time to give me useful feedback on the hotels and restaurants you've been to. I look forward to helping you again and again. Phyllis

Was this review helpful to you? YES | NO
16 of 28 people found this review helpful
Seeing the World - Part Two !
Phyllis is by far the best agent I have ever worked with! Phyllis listened to what we were looking for, made great recommendations and stayed within our budget. She has planned a couple of trips for us so far and we have never had an issue. Her attention to detail is spot on. Our last two trips to Europe were booked almost a year in advance. Phyllis stayed in touch with us the entire time. We have never had to worry about transfers or hotels in foreign countries. She will truly make your dream vacation just that !!!
By  Lori & Henry  from  Lake Worth, FL
Traveled to  Europe
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO
27 of 50 people found this review helpful
Great Travel Agent
Phyllis has assisted my wife and I in traveling to Europe and a cruise. Both trips were the times of our lives. She tries to understand what we like to do and match that with the trip. The hotels she suggested in Europe were 5 stars at a 3 star price. The breakfasts were unbelievable. We were in the middle of Paris, Vienna, Zurich, and Munich and within walking distance of most of the sights we wanted to see.

The cruise was also a delight. She asked us what we were interested in doing in a cruise and she gave us her suggestion on the best cruise for us at a price we could afford. We had never enjoyed a cruise as much as this one.

We are very thankful for Phyllis and what she has done for us!

By  Paul M  from  West Palm Beach, Fl
Traveled to  Europe
I would recommend this agent to my family and friends

Phyllis Horodner responded:
Paul and Elvira, Thank you so much for your kind words and your feedback on the hotels we selected. It's greatly appreciated! Phyllis

Was this review helpful to you? YES | NO

Destination Expert:

  • Europe
  • Israel
  • Alaska
  • Australia & New Zealand
  • Costa Rica

Travel Specialist:

  • Escorted Tours
  • River Cruises
  • Cruises
  • Luxury Cruises
  • Spa & Fitness

Top Travel Partners:

  • Avalon Waterways
  • Princess Cruises®
  • Viking River Cruises
  • GOGO Vacations
  • Rail Europe
  • Insight Vacations


  • Princess Expert
  • Monograms Booking Agent
  • Avalon Waterways River Cruise Specialist
  • Globus Tour Expert
  • Marriott Specialist

Connect with Me:

Industry Affiliations:

©  Travel Leaders Group