I have known Phyllis and the Eileene's Travel team for over 20 years. I have traveled the globe multiple times and have always used Phyllis and Eileene's to book my travel.
Phyllis has great knowledge of the best air fares available....and and great knowledge of many of the finer hotels in various countries.
There have been a few times where airlines have cancelled flights or have had 'reroutes'....
Phyllis ansswers emails no matter what time zone you are in...and has the ability to make things work out.
Recently....during a major storm here in Florida, my flights were cancelled....with no notice to me by the airline.
Phyllis jumped into action and got us home the same day....and pushed the airline to accommodate us.
She is a jewel in the crown that makes her and Eileenes's my go to travel agency.
Jonnypilot
Boca Raton
Howard and I would like to extend a BIG THANK YOU to you for your assistance in arranging all the details for our Edelweiss Motorcycle Tour “Best of Europe”! The entire time flowed smoothly for air and ground transportation, our tours prior to and our extra day following the tour before our departure for the States. All those little extra tips (like coin for restroom facilities!) were so helpful. We had such a marvelous time and met some great people from across the States, Canada, Australia and of course our excellent tour guides from Edelweiss!
Please be assured that we will refer any friends interested in ‘Edelweiss Tours’ to you for travel assistance!
The very best to you always!
Howard and Linda Reimer
Ritzville, Washington
Howard and Linda
Washington
Donna was amazing and so helpful. We had no idea where we wanted to go, only that we wanted an all inclusive on a beach somewhere. Donna worked with us and very patiently sent us several different locations in several countries without overwhelming us. Once we made our decision she set everything up for us for a seamless vacation from start to finish. We can’t thank her enough for making this vacation such a memorable experience for my daughter and myself.
Vicki
Port St Lucie, FL