I have known Phyllis and the Eileene's Travel team for over 20 years. I have traveled the globe multiple times and have always used Phyllis and Eileene's to book my travel.
Phyllis has great knowledge of the best air fares available....and and great knowledge of many of the finer hotels in various countries.
There have been a few times where airlines have cancelled flights or have had 'reroutes'....
Phyllis ansswers emails no matter what time zone you are in...and has the ability to make things work out.
Recently....during a major storm here in Florida, my flights were cancelled....with no notice to me by the airline.
Phyllis jumped into action and got us home the same day....and pushed the airline to accommodate us.
She is a jewel in the crown that makes her and Eileenes's my go to travel agency.
Jonnypilot
Boca Raton
Donna is great to work with. Super nice, very attentive to our needs, very flexible with options and always quick to respond. I will definitely go to her for future travel/vacation needs.
Andrew
New Hope, PA
I just returned from my trip to the D.R. It was an amazing experience thanks to my Travel Agent Phyllis! I booked it on a last minute, spur of the moment next day trip but I was undecided on exactly where I should go to meet my expectations. Phyllis took her time with me, displaying extreme patience as she gathered the necessary information in order for her to assist me in making the right choice. After comparing several options and weighing the pros and cons, we made a decision and now after returning home I can say it was the absolute right decision! I'm already looking forward to booking my next trip with Eileen Travel and working with Phyllis ensures that I will have another exceptional experience. Thanks again Phyllis for your successful effort in making my trip a memorable one. Keep up the great work!
Terry G.
West Palm Beach, FL